Advice before you buy

We’re always on-hand should you have any technical queries after you have bought your electric bike or scooter. We’re keen to build relationships with our customers – the electric vehicle owners community is still quite small – so feel free to get in touch to let us know how you’re getting on with your bike. You can do this by email or if you wish to share your views with everyone please use our blog.

All e-bikes and scooters are covered by manufacturers’ warranties. Your electric bike or scooter will need regular maintenance to keep it in tip top condition and to maintain its manufacturers warranty. Our own qualified technicians can carry out this work at our facility in Gorse Hill, Swindon. We understand that a professional speedy repair is very important to you.

Image of retrofitted bike